Privacy Policy
This Privacy Policy describes how Western Loom (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [Your Website URL, e.g., www.westernloom.com] (the “Site”).
By accessing or using our Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Site.
1. Information We Collect
We collect various types of information from and about you, including:
A. Information You Provide Directly to Us:
- Contact Information: Name, email address, mailing address, phone number.
- Account Information: Username, password (encrypted), and other registration details.
- Order Information: Products purchased, shipping address, billing address, payment information (e.g., credit card details, though processed securely by third-party payment processors and not stored directly by us).
- Communications: Information you provide when you contact us with inquiries, feedback, or customer service requests.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
B. Information Collected Automatically:
When you visit our Site, we automatically collect certain information about your device and interaction with our Site, including:
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages viewed, products viewed, referring/exit pages, clickstream data, time spent on pages, and other statistics related to your use of the Site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information, enhance your browsing experience, remember your preferences, and analyze Site usage. You can manage your cookie preferences through your browser settings.
C. Information from Third Parties:
We may receive information about you from third parties, such as:
- Payment Processors: Information related to your transactions.
- Shipping Providers: Updates on your order delivery.
- Marketing and Analytics Partners: Data that helps us understand our audience and improve our marketing efforts.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: To process your orders, manage your account, fulfill your purchases, and provide customer support.
- To Improve and Personalize Your Experience: To understand how you use our Site, tailor product recommendations, and enhance Site functionality.
- For Marketing and Promotional Purposes: To send you updates, promotions, and marketing communications about our products and services that may be of interest to you, in accordance with your preferences.
- For Analytics and Research: To analyze trends, track user activity, gather demographic information, and conduct research to improve our products, services, and operations.
- For Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and detect and prevent other illegal activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We share information with third-party vendors and service providers who perform functions on our behalf, such as payment processing, shipping, data analysis, marketing, customer service, and IT services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, for various business purposes, including analytics and marketing.
4. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Objection/Restriction: The right to object to or request restriction of the processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before fulfilling your request.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: admin@skillerszone.net
- Phone: +1 279-278-3322
- Address: 701 Tillery Street Unit 12-1669 Austin, Texas 78702, United States